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Reliable offshore staffing to elevate guest experiences and streamline your operations
KamelBPO helps travel agencies, online travel agencies (OTA), airlines, hotels, booking platforms and cruise companies streamline their operations by outsourcing high-quality support teams. From multilingual ticketing agents to upsell specialists, we offer cost-effective staffing tailored to your industry’s fast pace and high customer expectations.
The travel and hospitality industry thrives on exceptional service, smooth logistics, and timely support. Whether you’re managing a hotel group, OTA, airline, tour company, or travel tech platform, having dependable staff behind the scenes is essential to delivering a flawless experience. KamelBPO provides specialized offshore staffing solutions from the Philippines for travel and hospitality businesses worldwide. From 24/7 multilingual guest support to expert ticketing agents and upsell recovery teams, we help reduce your overhead, extend support hours, and improve guest satisfaction without compromising on quality.
The Philippines is a global leader in hospitality-related outsourcing, with a deep talent pool, strong English fluency, and a workforce well-versed in travel industry systems and service culture.
We work with some of the largest online travel agencies (OTAs) in the world, including the largest privately held OTA in North America
We specialize in recruiting and training top-tier travel-experienced staff, including sales representatives, ticketing agents, booking specialists, and upsell recovery agents
Our agents are proficient in global distribution systems (GDS) such as Amadeus, Sabre, and other industry platforms
We build upsell and recovery teams that drive revenue while maintaining world-class customer experience
Whether you’re an OTA, airline, hotel group, or travel tech platform, KamelBPO brings proven experience, operational scale, and tailored support to power your growth.
What Our Travel & Hospitality Staff Can Handle
Whether you’re a boutique hotel group, OTA, luxury tour operator, or travel tech company, our team can help you deliver the level of service today’s travelers expect: efficient, responsive, and personal.
Ready to Scale Your Travel or Hospitality Team?
Our recruitment is fast, tailored, and commitment-free to start. Send us a job description or let us help you create one, and we’ll begin sending vetted candidates within days.
Let’s build a team that elevates every guest experience.
Explore an extensive range of roles that KamelBPO can seamlessly recruit for you in the Philippines. Here's a curated selection of the most sought-after roles across various industries, highly favored by our clients.